Q1
Walk me through how you would implement a lean process improvement initiative in a manufacturing or logistics operation. What metrics would you track, and what tools would you use?
Why they ask this:* They want to assess your knowledge of industry-standard methodologies (Lean, Six Sigma) and your ability to measure operational efficiency improvements with concrete KPIs.
Q2
Describe your experience with inventory management systems and demand forecasting. How do you balance inventory costs against service level requirements?
Why they ask this:* This tests your understanding of supply chain fundamentals, software systems (ERP, WMS), and the cost-benefit trade-offs critical to operations management.
Q3
Explain the difference between a Gantt chart and a critical path method (CPM) in project scheduling. When would you use each in an operational context?
Why they ask this:* They're evaluating your project planning and scheduling expertise, which is essential for managing timelines, resources, and dependencies in operations.
Q4
How do you approach capacity planning and resource allocation when demand fluctuates seasonally? What data would inform your decisions?